Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (660) , Customer Team Member (565) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 598 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 286 reviews)); "Great people and place to work" ((in 265 reviews)); "Great colleagues and a rewarding job" ((in 258 reviews)); "good benefits and school prgrams" ((in 167 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 365 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 278 reviews)); "Some managers are awful and make you hate your job" ((in 193 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 85 reviews)); "Breaks were short and infrequent" ((in 52 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,257 total reviews)

Kate Allum

54% approve of CEO

49% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,257 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews

1.0

Apr 23, 2023

Refusal to deal with autistic employees

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good pay, good hours, usually good staff

Cons

People suffering from any form of mental disability like autism would usually mean management wants to find excuses to dismiss you (like "disruptions" without further elaboration)

Co-op Response

3y

If you or a colleague have experienced any form of discrimination or poor treatment based on a disability, you must inform your store manager or contact our HR team. Co-op is a Disability Confident employer which means, we'll always offer an interview to disabled candidates if they meet the minimum criteria for a job. We'll make reasonable adjustments throughout the hiring process to ensure that disabled candidates are not disadvantaged. We provide an inclusive, fair, and accessible hiring process for all disabled applicants. We support disabled colleagues by making reasonable adjustments where necessary to enable them to do their jobs to the best of their ability.

1.0

Apr 19, 2023

No

Team leader

Recommend

CEO approval

Business Outlook

Pros

The people are amazing and friendly

Cons

Managerial staff are clueless, they have little to no understanding of how the store work from a people perspective, make changes that have no benefit

Co-op Response

3y

Thank you for leaving a review and for your recognition of your colleagues. We're sorry to learn that you've not had a good experience with management. We regularly conduct Talkback or listening sessions to understand what matters most to our colleagues so that we can focus our attention on supporting stores and colleagues. Did you ever tell anyone about your concerns or use Talkback to share your feelings?

1.0

Apr 18, 2023

.

Customer team member

Recommend

CEO approval

Business Outlook

Pros

nice people cool shop nice

Cons

nothing really, nothing to complain about

Co-op Response

3y

Oh no! It looks like you gave us a 1 star rating when you had such nice things to say about Co-op! But we're cool! It's okay 😎

Viewing 310 - 312 of 6,257 Reviews

Jobs at Co-op

Customer Team Member

Vereinigtes Königreich

Vereinigtes Königreich

Co-op

Co-op reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Refusal to deal with autistic employees

No

.

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