Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (659) , Customer Team Member (565) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (78) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 603 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 291 reviews)); "Great colleagues and discount of products" ((in 271 reviews)); "Great people and place to work" ((in 265 reviews)); "good benefits and school prgrams" ((in 176 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 362 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 284 reviews)); "Some managers are awful and make you hate your job" ((in 199 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 95 reviews)); "Breaks were short and infrequent" ((in 50 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,252 total reviews)

Kate Allum

54% approve of CEO

49% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,252 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews

3.0

Dec 8, 2025

Great place to work

Analyst

Recommend

CEO approval

Business Outlook

Pros

Flexible working pattern to help with family lifestyle

Cons

Uncertainty with role due to take over

Co-op Response

6mo

Thank you for your review and feedback. We're pleased that you were able to work flexibly while with us. We are not sure what you mean by take over as Co-op is owned by it's members.

5.0

Dec 6, 2025

Excellent

Customer team member

Recommend

CEO approval

Business Outlook

Pros

- good pay and discount

Cons

- i haven't experienced any cons

Co-op Response

6mo

Thank you for your review and feedback and for your 5 star rating.

5.0

Dec 5, 2025

Amazing Place to work

Customer team member (ctm)

Recommend

CEO approval

Business Outlook

Pros

-Amazing Team -Understanding work enviroment -pushes you in the right ways -has room for growth

Cons

-rotating schedule and odd Hours

Co-op Response

6mo

Thank you for your fantastic 5 star rating and review. We're pleased to see that you're happy with your team and that you're seeing the opportunities to grow in your role and with Co-op.

Viewing 319 - 321 of 6,252 Reviews

Jobs at Co-op

Portsmouth, South East England, England

Milton Keynes, England

Co-op

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