Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (659) , Customer Team Member (565) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (78) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 582 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 293 reviews)); "Great people and place to work" ((in 269 reviews)); "Great team manager and colleagues" ((in 263 reviews)); "Good benefits and that’s about it" ((in 174 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 368 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 282 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 190 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 92 reviews)); "Breaks were short and infrequent" ((in 56 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,254 total reviews)

Kate Allum

54% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,254 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,254 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews

4.0

Dec 3, 2025

Decent employer

Team leader

Recommend

CEO approval

Business Outlook

Pros

Good for uni students that are looking for part-time work

Cons

Management training could be developed further for team leaders

Co-op Response

7mo

Thank you for your review and feedback. Many of the roles we offer in store are suitable for students, they key is checking the work pattern in the advert to make sure your availability matches the requirements of the role.

4.0

Dec 3, 2025

It was decent

Cashier

Recommend

CEO approval

Business Outlook

Pros

Friendly staff, flexible hours, employee discount

Cons

Low pay, long hours, a lot of admin

Co-op Response

7mo

Thank you for your review and feedback. We're pleased to see that you were happy with your 30% colleague member discount, flexible hours, and got to work alongside friendly colleagues.

4.0

Dec 3, 2025

Good

Customer team member (ctm)

Recommend

CEO approval

Business Outlook

Pros

Good team and work ethics

Cons

Theives and shoplifting are a big worry

Co-op Response

7mo

Thank you for your review and feedback, we're so pleased that you work in a great team and that you feel aligned with our values and ethics here at Co-op. We understand your concerns and recommend that you talk to your manager about what measures are in place to support you in store. We strongly encourage all incidents to be reported to the police and documented on MySafety in store.

Viewing 331 - 333 of 6,254 Reviews

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