Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (659) , Customer Team Member (565) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (78) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 582 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 293 reviews)); "Great people and place to work" ((in 269 reviews)); "Great team manager and colleagues" ((in 263 reviews)); "Good benefits and that’s about it" ((in 174 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 368 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 282 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 190 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 92 reviews)); "Breaks were short and infrequent" ((in 56 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,253 total reviews)

Kate Allum

54% approve of CEO

49% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,253 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews

4.0

Dec 1, 2025

Good

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Pretty good. Good people there

Cons

Big company lots of managment

Co-op Response

7mo

Thank you for your review and wonderful feedback. We're pleased to see that you're happy working with us.

4.0

Dec 1, 2025

Standard retail job

Team member

Recommend

CEO approval

Business Outlook

Pros

Decent pay for what the job is

Cons

Can be boring at some times and very busy at others

Co-op Response

7mo

Thank you for your review and for your feedback. We're pleased to see that you were happy with your pay.

4.0

Nov 30, 2025

pay

Customer team member (ctm)

Recommend

CEO approval

Business Outlook

Pros

the work is quite easy

Cons

long days and not many benefits

Co-op Response

7mo

Thank you for your review. We're pleased that you found the work easy, but we think you might have overlooked a lot of the benefits we offer. Colleague Member Discount is possibly our most popular benefit amongst our colleagues, with 30% off Co-op products in store, it's by far the highest discount offered in the industry. We also have generous holiday allowances, a pension scheme where contributions are matched up to 10%. Paid time off for life's big moments. You can find out more about all the benefits we offer at our careers site jobs.coop.co.uk

Viewing 334 - 336 of 6,253 Reviews

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Co-op

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Standard retail job

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