Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (659) , Customer Team Member (565) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (78) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 582 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 293 reviews)); "Great people and place to work" ((in 269 reviews)); "Great team manager and colleagues" ((in 263 reviews)); "Good benefits and that’s about it" ((in 174 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 368 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 282 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 190 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 92 reviews)); "Breaks were short and infrequent" ((in 56 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,254 total reviews)

Kate Allum

54% approve of CEO

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,254 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

5.0

Nov 29, 2025

Solid and practical

Warehouse worker

Recommend

CEO approval

Business Outlook

Pros

Great training, Incredibly social, Lots to learn

Cons

Quite intense sometimes, And as with all warehouse and logistics work, numbers are a constant point of pressure.

Co-op Response

7mo

Thank you for your feedback. We're so pleased to see that you enjoyed the training and felt part of the team while working with us. We understand how challenging and time-critical working in our depots can be and it's really important to us that all of our colleagues are treated as individuals with respect and decency. You're more than a number at Co-op, and we're pleased that you've found your time with us as memorable and interesting.

3.0

Nov 28, 2025

Boring

Shop floor assistant

Recommend

CEO approval

Business Outlook

Pros

They let me reduce my contracted hours while I studied at uni, also the discount is pretty good: 30% off co-op products

Cons

But they would not give me extra shifts because they were always making payroll cuts, store wouldn't let my family members use my co-op card. plus it was really really boring

Co-op Response

6mo

Thank you for your review and feedback. We're really pleased that you were able to work flexibly while you were studying. Our colleagues can apply for a colleague member discount card. This allows the card holder 30% off Co-op branded products in store and 10% non Co-op brands. Colleagues can also apply for a partner card for a named person that lives at the same address. If after an investigation it is found that colleagues are misusing their discount card, including their partner card, then this would be considered Gross Misconduct. It is vitally important that our colleagues use this great benefit within the agreed terms.

4.0

Nov 28, 2025

Nice easy work

Customer assistant

Recommend

CEO approval

Business Outlook

Pros

Easy work, not too complicated

Cons

Sometimes very boring and slow. Repetitive

Co-op Response

7mo

Thank you for your review and feedback. We're pleased that you're finding the work straightforward. Perhaps talk to your manager about opportunities to develop more either in your role or look toward the next step in becoming a Team Leader? It might help you find more interest and challenge in your role and progress your career with us.

Viewing 340 - 342 of 6,254 Reviews

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Solid and practical

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Nice easy work

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