Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (660) , Customer Team Member (565) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 603 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 286 reviews)); "The people were great and kept you sane" ((in 262 reviews)); "Great colleagues and a rewarding job" ((in 261 reviews)); "Good benefits and that’s about it" ((in 159 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 373 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 286 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 191 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 90 reviews)); "bullying and harassment by management" ((in 53 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

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Co-op

Co-op reviews

3.7

66% would recommend to a friend

(6,258 total reviews)

Kate Allum

54% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,258 reviews)

Ratings by demographic groups

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Gender

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Disability

Parent or family caregiver

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Co-op has an employee rating of 3.7 out of 5 stars, based on 6,258 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews

2.0

Aug 25, 2022

OK

In-store assistant

Recommend

CEO approval

Business Outlook

Pros

Good salary, benefits, and pension

Cons

Expected to work varying shifts given 3 weeks in advance. Makes it difficult to plan ahead

2.0

Aug 22, 2022

underpaid over worked

Store manager

Recommend

CEO approval

Business Outlook

Pros

flexible to do you rota

Cons

under paid - tight kpis - cashiers are underpaid hard to hire talent due to brand.

2.0

Aug 11, 2022

They don't care.

Store manager

Recommend

CEO approval

Business Outlook

Pros

Good teams CTM hours are decent

Cons

Managers are overwhelmed and over worked No work life balance Not good pay Stores are forced to run heavily understaffed

Co-op Response

Please do speak to your area manager about any concerns you're having with staffing levels. in particular if you're not working to your current establishment.

Viewing 343 - 345 of 6,258 Reviews

Jobs at Co-op

Customer Team Member

Vereinigtes Königreich

Vereinigtes Königreich

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OK

underpaid over worked

They don't care.

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