Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (659) , Customer Team Member (565) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (78) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 582 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 293 reviews)); "Great people and place to work" ((in 269 reviews)); "Great team manager and colleagues" ((in 263 reviews)); "Good benefits and that’s about it" ((in 174 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 368 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 282 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 190 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 92 reviews)); "Breaks were short and infrequent" ((in 56 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

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Co-op

Co-op reviews

3.7

66% would recommend to a friend

(6,255 total reviews)

Kate Allum

54% approve of CEO

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,255 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

6K reviews

4.0

Nov 26, 2025

Solid First Job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Friendly environment, flexible work hours

Cons

Fast paced, repetitive tasks, busy

Co-op Response

7mo

Thank you for your review and feedback. We're pleased to see that you had flexible hours that worked around you and that you were working alongside friendly colleagues.

4.0

Nov 26, 2025

Good

Customer representative

Recommend

CEO approval

Business Outlook

Pros

nice team and flexible working hours

Cons

difference in shift timings and understaffed branch

Co-op Response

7mo

Thank you for your review and feedback. We're pleased that you are happy with your team and with flexible hours that work around you. We encourage you to talk to your manager if there are concerns with how your shifts fall. With the rotas being produced 3 weeks in advance, there should be ample time to adjust things should you need to.

4.0

Nov 26, 2025

x

Customer service

Recommend

CEO approval

Business Outlook

Pros

good pay, and flexible hours

Cons

hard work and difficult customers depending on store

Co-op Response

7mo

Thank you for your review and feedback. We're pleased to see that you were happy with your pay and flexible hours. Our Customer Team Members work hard and go the extra step to make sure our customers have a great shopping experience, this does sometimes mean dealing with challenging situations to get the best results for our customers and members.

Viewing 346 - 348 of 6,255 Reviews

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