Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (659) , Customer Team Member (565) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 598 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 286 reviews)); "Great people and place to work" ((in 265 reviews)); "Great colleagues and a rewarding job" ((in 258 reviews)); "good benefits and school prgrams" ((in 167 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 365 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 278 reviews)); "Some managers are awful and make you hate your job" ((in 193 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 85 reviews)); "Breaks were short and infrequent" ((in 52 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,255 total reviews)

Kate Allum

54% approve of CEO

49% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,255 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews

3.0

Nov 12, 2025

Great part time job

Team member

Recommend

CEO approval

Business Outlook

Pros

Good pay for a student and nice team

Cons

Can be quite tasking physically

Co-op Response

6mo

Thank you for your review and feedback. We're pleased to see that you were happy with your pay and team.

4.0

Nov 12, 2025

initial contact for outbound calls

Customer service advisor

Recommend

CEO approval

Business Outlook

Pros

Straightforward job offering support to target group. Can be extremely helpful for those unable to get family support.

Cons

You are dealing with vulnerable people daily and will need a lot of resiliance and self motivation. You have a script to follow.

Co-op Response

6mo

Thank you for your review and feedback. We're pleased that you found the role rewarding and enjoyed your time working with us.

5.0

Nov 12, 2025

Co op

Duty manager

Recommend

CEO approval

Business Outlook

Pros

Good money and not too hard

Cons

Bad hours as closes at 10

Co-op Response

7mo

Thank you for your five star rating and review. We're pleased that you are happy with your pay and work.

Viewing 364 - 366 of 6,255 Reviews

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Great part time job

initial contact for outbound calls

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