Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (659) , Customer Team Member (565) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (78) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 598 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 286 reviews)); "Great people and place to work" ((in 265 reviews)); "Great colleagues and a rewarding job" ((in 258 reviews)); "good benefits and school prgrams" ((in 167 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 365 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 278 reviews)); "Some managers are awful and make you hate your job" ((in 193 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 85 reviews)); "Breaks were short and infrequent" ((in 52 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,254 total reviews)

Kate Allum

54% approve of CEO

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,254 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

2.0

Nov 13, 2025

Avoid

Store team leader

Recommend

CEO approval

Business Outlook

Pros

:working as a team/customers interaction /discounts

Cons

Values have changed for the worst/you don’t get listened to /managers stick together even if right or wrong

Co-op Response

7mo

Thank you for sharing your feedback. We’re sorry to hear that you feel this way after so many years with us. Our values remain as important as ever, and we work hard to ensure they guide everything we do. It’s disappointing to learn that your experience didn’t reflect that, and we take comments like yours seriously. Listening to colleagues and creating an environment where everyone feels heard is one of our priorities. We’ll continue to review how we support our teams and make sure that speaking up leads to positive change. Thank you again for your contribution over the years and for taking the time to share your perspective.

4.0

Nov 13, 2025

Good place to work

Customer team member (ctm)

Recommend

CEO approval

Business Outlook

Pros

Friendly team Good pay Staff discount

Cons

Slow systems, sometimes expected to work beyond contracted hours

Co-op Response

6mo

Thank you for your review and feedback. We're pleased to see that you're working alongside friendly colleagues. It's also great to see that you appreciate your pay and the 30% Co-op colleague member discount.

3.0

Nov 12, 2025

Great part time job

Team member

Recommend

CEO approval

Business Outlook

Pros

Good pay for a student and nice team

Cons

Can be quite tasking physically

Co-op Response

6mo

Thank you for your review and feedback. We're pleased to see that you were happy with your pay and team.

Viewing 361 - 363 of 6,254 Reviews

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