Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (660) , Customer Team Member (566) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 603 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 286 reviews)); "The people were great and kept you sane" ((in 262 reviews)); "Great colleagues and a rewarding job" ((in 261 reviews)); "Good benefits and that’s about it" ((in 159 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 373 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 286 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 191 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 90 reviews)); "bullying and harassment by management" ((in 53 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,260 total reviews)

Kate Allum

49% approve of CEO

49% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,260 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews

2.0

Nov 29, 2021

Underpaid

Commercial analyst

Recommend

CEO approval

Business Outlook

Pros

Good team of peers, had a good laugh.

Cons

Got lectured on equity by someone who was on twice my salary. Got told my team was too white and male, by a white guy. Forced to fill in an online profile detailing my protected characteristics for "reasons".

1.0

Nov 24, 2021

Avoid

Insurance agent

Recommend

CEO approval

Business Outlook

Pros

Colleagues in similar roles are in the same boat and work well together. The only reason I'm still working there ^^

Cons

Carrot and the stick mentality (minus the carrot) offering rewards but instead increase workload/stress. Workforce is kept at a quantity that can handle constantly high call volumes, so if/when the calls reduce the opportunity to reduce staff begins. Too many staff means less profit so they will work you to mental exhaustion. Any mistake will be amplified and praise is at a bare minimum leading to worries about job security and losing your job during quiet periods. Good luck getting time off, or planning for any event in the future. Sickness is weakness and you will be made to feel guilty for letting your colleagues down. See earlier point about keeping staff to bare minimum.

2.0

Nov 16, 2021

Pipe dream

Store manager

Recommend

CEO approval

Business Outlook

Pros

Staff discount and not much else

Cons

Irregular hours pay and location changes without consultation. No trading of worth

Viewing 376 - 378 of 6,260 Reviews

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