Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (702) , Customer Team Member (CTM) (656) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (80) , Sales Associate (79) , Team Member (78) , Retail Assistant (75) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 587 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 289 reviews)); "The people were great and kept you sane" ((in 266 reviews)); "Great colleagues and a rewarding job" ((in 254 reviews)); "Good benefits and that’s about it" ((in 171 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 372 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 287 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 189 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 92 reviews)); "Breaks were short and infrequent" ((in 52 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,231 total reviews)

Kate Allum

Not enough data to show CEO approval

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,231 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

1.0

Oct 22, 2019

Stressed

Team leader

Recommend

CEO approval

Business Outlook

Pros

Decent anual leave, pays ok.

Cons

No breaks for TL due to expected deadlines, safety goes out the window due to 1 on 1 shifts most evenings. Too much stock for smaller stores. Managment higher then T3 are the only ones reaping benefits yet t3 are expected to carry out almost the same responsibilities. No work life balance at all. Not particularly autism friendly as i have myself first hand witnessed and been through it. Working 2.30-11 pm most evenings and yet expected to work 9am the next morning (breaking law rules there). Sometimes expected to work seven days straight. Conversations between managment are completely unprofessional in regards to colleagues.

3.0

Sep 5, 2019

Used to care about us, but now more bothered about the community!!!

Store manager

Recommend

CEO approval

Business Outlook

Pros

Reasonable salary Flexible hours of working Good line manager We do loads of great things for the communities!

Cons

We used to have health care (scrapped!) We used to have regular double discount on all products (Scrapped - maybe twice a year now) We used to get great bonuses based on KPis (now a fraction of what they used to be) Colleagues used to get a yearly bonus (Scrapped!) Hours slowly being drained out of stores, each little technological advancement results in less and less hours in store. Christmas party fund out of date & needs reviewing ..It has been £10 forever. We used to have a reward website for colleagues exceeding their role (Scrapped & replaced with a Thank you email!) Slowly killing morale in stores & killing the staff, especially managers who have to pull the slack & work for free - diluting our salaries Team leader pay is pathetic for what they have to do!

5.0

Aug 6, 2019

Work life balance good benefits and culture

Manager

Recommend

CEO approval

Business Outlook

Pros

A great place to work, making a difference to local communities. Flex time and good varied benefits. Understanding and approachable managers

Cons

None really it is a great place to work

Co-op Response

6y

Thanks for your lovely feedback!

Viewing 37 - 39 of 6,231 Reviews

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Vereinigtes Königreich

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Reviews by job title

Stressed

Used to care about us, but now more bothered about the community!!!

Work life balance good benefits and culture

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