Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (660) , Customer Team Member (566) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 619 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 278 reviews)); "Great people and place to work" ((in 263 reviews)); "Colleagues are great and work hard" ((in 254 reviews)); "Good benefits and that’s about it" ((in 165 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 362 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 286 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 193 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 86 reviews)); "Breaks were short and infrequent" ((in 51 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

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Co-op

Co-op reviews

3.7

66% would recommend to a friend

(6,260 total reviews)

Kate Allum

49% approve of CEO

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,260 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

1.0

Jul 7, 2021

Poor management

Team leader

Recommend

CEO approval

Business Outlook

Pros

None. Pays the bills I guess

Cons

Incompetent staff, no work to life balance

1.0

Jul 4, 2021

Not the best

Recruiter

Recommend

CEO approval

Business Outlook

Pros

Discount in store was ok

Cons

- bullying within recruitment team - lack of flexible working/working from home - discrimination against both mental and physical health - monotonous role - did I say bullying already?

2.0

Jun 30, 2021

Nice office, but that would be pretty much it

Recruitment administrator

Recommend

CEO approval

Business Outlook

Pros

- office location - workload was adequate to the salary - nice people

Cons

- lack of onboarding - lack of modern technology solutions - lack of flexibility in terms of working from home or doing flexible hours - very controlling management, instead of motivating employees the management was 'threatening' employees that they will be monitoring their moves at work and will be reducing the flexibility of working from home (during Covid-19 when all offices who could be working from home were technically shut down...) - lack of communication between employees and the management - old fashioned ways of working - HR and IT were impossible to contact

Viewing 397 - 399 of 6,260 Reviews

Jobs at Co-op

Vereinigtes Königreich

Vereinigtes Königreich

£14 - £14 /hr

(Employer provided)

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Poor management

Not the best

Nice office, but that would be pretty much it

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