Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (660) , Customer Team Member (566) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 619 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 278 reviews)); "Great people and place to work" ((in 263 reviews)); "Colleagues are great and work hard" ((in 254 reviews)); "Good benefits and that’s about it" ((in 165 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 362 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 286 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 193 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 86 reviews)); "Breaks were short and infrequent" ((in 51 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,260 total reviews)

Kate Allum

49% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,260 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,260 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews

2.0

Jun 17, 2021

Now defunct Team Manager role

Team manager

Recommend

CEO approval

Business Outlook

Pros

Some good people were encountered during my time at the business.

Cons

Removal of Team Manager role and subsequent redundancies during a pandemic hardly landed well.

1.0

Jun 15, 2021

Decent job but upper management detached from reality of in store situations

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

Paid above (at the time) minimum wage Starting 16-20 hr contracts rather than 0 hr 10% discount in store

Cons

Corporate decisions when I worked there were out of touch and unhelpful. I worked at one store and had several friends working at others in the same city (York, UK). Friday and Saturday nights we only had two people working. One person on tills, and one person trying to do literally every job that needed doing in back, while having to jump on tills whenever there was a queue. This wasn't just an issue of stress/being busy, there was a huge problem with shoplifters and unsavory customers. Training was conflicting, we were not 'supposed' to stop shoplifters, but maintaining a presence for prevention was impossible while shortstaffed. And management still encouraged/asked us to chase after people. It did not feel safe, and we were told by in store management that they were not allowed/able to budget more hours/staff.

1.0

Jun 2, 2021

0

Team leader

Recommend

CEO approval

Business Outlook

Pros

Good money for young adults

Cons

Rubbish staff Bad management Bad shifts

Co-op Response

5y

If you're having concerns in work please speak to our HR Team 0330 606 1001

Viewing 403 - 405 of 6,260 Reviews

Jobs at Co-op

Vereinigtes Königreich

Co-op

Co-op reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Now defunct Team Manager role

Decent job but upper management detached from reality of in store situations

0

Jobs at Co-op

Co-op reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at Co-op

Co-op reviews FAQs