Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (661) , Customer Team Member (566) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 619 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 278 reviews)); "Great people and place to work" ((in 263 reviews)); "Colleagues are great and work hard" ((in 254 reviews)); "Good benefits and that’s about it" ((in 165 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 362 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 286 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 193 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 86 reviews)); "Breaks were short and infrequent" ((in 51 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,261 total reviews)

Kate Allum

49% approve of CEO

49% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,261 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews

3.0

Feb 25, 2021

Good company to work for

Data scientist

Recommend

CEO approval

Business Outlook

Pros

Friendly and collaborative environment Great work-life balance

Cons

Development opportunities weren't great, no pipeline for progression (at least in my specific area)

1.0

Feb 14, 2021

Toxic work environment- bad for mental health

Insurance agent

Recommend

CEO approval

Business Outlook

Pros

Located in City Centre of Manchester.

Cons

All management only look out for themselves and each other. Toxic environment. No perks. Expensive canteen. When a customer asks to speak to a manager the manager contradicts everything you said even though you did exactly as you were supposed to do

2.0

Feb 5, 2021

Good but not good enough

Store manager

Recommend

CEO approval

Business Outlook

Pros

Good Benefits, Goodish on the job work-life-balance

Cons

Old... Old thinking and operations. Stuck in their ways. Usage of things like WhatsApp to communicate create s 24/7 feeling of working. For such a small stores, there's endless departments each with its on process and metrics. To many asks for a small salary. On the long run. Not worth it.

Viewing 409 - 411 of 6,261 Reviews

Jobs at Co-op

Customer Team Member

Vereinigtes Königreich

Co-op

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Good company to work for

Toxic work environment- bad for mental health

Good but not good enough

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