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      Co-op

      Engaged Employer

      Co-op reviews

      3.7

      66% would recommend to a friend

      (6,231 total reviews)
      avatar

      Kate Allum

      Not enough data to show CEO approval

      49% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.7

      Culture & values

      3.5

      Work/Life balance

      3.5

      Compensation and benefits

      3.3

      Senior management

      3.2

      Career opportunities

      Co-op has an employee rating of 3.7 out of 5 stars, based on 6,231 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      4.0
      May 19, 2026

      Strong ethos and flexibility, but excessive governance

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company ethos, flexible working patterns, good people policy’s

      Cons

      Too much governance at times

      avatar
      Co-op Response
      1w
      Thank you for taking the time to share your feedback and for your continued commitment over the past eight years. It’s great to hear how much you value our strong Co-op ethos, flexible ways of working, and people-focused policies. We also appreciate your reflections on governance. It’s an area we’re passionate about getting right, ensuring we have the right balance in place to support colleagues while enabling effective and responsible decision making. Thank you again for everything you do as part of the team.
      4.0
      May 18, 2026

      Generally a postive experience (so far!)

      Customer team member (ctm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      - member owned - it really makes a difference to know that my work is not lining the pockets of shareholders - friendly team - it's generally enjoyable to be at work - 30% discount on Coop own brands is fab - Coop try to do the right thing & that is reflected in the internal organisational conversations and priorities - flexibility in terms of days & shifts worked

      Cons

      - pay is just above minimum wage but not as high as the real living wage - as in many large organisations, there is a sense of disconnect between those who work in stores and serve customers and those further up the chain who make decisions - as far as I understand it, the number of staff hours that a store can use each week is decided centrally. This often seems to have the effect of leaving the store slightly short staffed & the staff on duty feel stressed & stretched as a result

      avatar
      Co-op Response
      1w
      Thank you for sharing your feedback and it’s great to hear you’ve had a positive experience so far. We’re really pleased you’re enjoying the friendly team, flexibility, and the difference being a member-owned organisation makes, as well as making the most of the 30% colleague discount. We also appreciate your honest reflections on pay, staffing levels, and feeling connected to decision making. Feedback like this really matters, and it helps us continue to improve how we support colleagues across our stores. Thanks again for taking the time to share your experience, and for everything you do as part of the team.
      Viewing 40 - 42 of 6,231 Reviews
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      ReviewsCo-op reviews

      Glassdoor has 6,698 Co-op reviews submitted anonymously by Co-op employees. Read employee reviews and ratings on Glassdoor to decide if Co-op is right for you.