Co-op reviews

3.7

66% would recommend to a friend

(6,231 total reviews)
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Kate Allum

Not enough data to show CEO approval

49% positive business outlook

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,231 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews
3.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy, Friendly, flexible, No hassle

Cons

Some colleagues are thick or just bad people. No career progress most likely

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Co-op Response
2w
Thank you for sharing your feedback and for your contribution over the past few years. We’re pleased to hear that you’ve experienced the team as friendly and found the role flexible. However, we’re concerned by the language used to describe colleagues in your review. At Co‑op, we expect all colleagues to treat each other with respect and professionalism. Language that labels or demeans others isn’t in line with the kind of inclusive and supportive working environment we aim to create. If you’re experiencing challenges with colleagues or team dynamics, we would strongly encourage you to raise these concerns constructively with your line manager. This allows issues to be properly understood and addressed in a fair and respectful way. We hope that moving forward you will do your part to maintain a positive and respectful workplace for everyone.
5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Mon-Fri 9-5 (consistent shifts) Friendly and helpful team. Rewarding job satisfaction. There is always someone to help you, should you need it. Friendly and welcoming line manager. Great benefits/discounts etc.

Cons

FA pay doesn't match with just how much work we have to do.

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Co-op Response
1w
Thank you so much for your thoughtful 5 star review and for taking the time to share your experience. It's fantastic to hear how much you value the consistent hours, supportive team, and the rewarding nature of your role as a Funeral Arranger. Creating an environment where colleagues feel welcomed, supported, and able to make a real difference to families is incredibly important to us, so it is great to know this is reflected in your day-to-day experience. We're also really pleased that you are making the most of our colleague benefits, including our 30% colleague member discounts in store, as well as savings across a wide range of products and services such as insurance and other everyday essentials. We aim to provide meaningful support that goes beyond the workplace, and it is great to see this recognised. We appreciate your honest feedback on pay as well. We know how demanding and important this role is, and insights like yours are vital in helping us continue to review and improve our colleague offering. Thank you again for everything you do to support families at such important moments, and for being a valued part of the team.
5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good environment, decent pay, nice people

Cons

Long shift, annoying customers can be a problem

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Co-op Response
1w
Thank you for your review and feedback. We're pleased to see that you were happy with your workplace and team, and the pay for your role.
Viewing 46 - 48 of 6,231 Reviews

Glassdoor has 6,698 Co-op reviews submitted anonymously by Co-op employees. Read employee reviews and ratings on Glassdoor to decide if Co-op is right for you.