Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (702) , Customer Team Member (CTM) (656) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (80) , Sales Associate (79) , Team Member (78) , Retail Assistant (75) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 587 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 289 reviews)); "The people were great and kept you sane" ((in 266 reviews)); "Great colleagues and a rewarding job" ((in 254 reviews)); "Good benefits and that’s about it" ((in 171 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 372 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 287 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 189 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 92 reviews)); "Breaks were short and infrequent" ((in 52 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,231 total reviews)

Kate Allum

Not enough data to show CEO approval

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,231 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

1.0

May 13, 2026

Great coworkers, but lack of departmental structure

Customer service specialist

Recommend

CEO approval

Business Outlook

Pros

Lovely people who work hear

Cons

No structure to the mobile and broadband department

Co-op Response

1mo

Thank you for taking the time to leave a review. We're pleased to hear that you were happy working alongside some lovely colleagues.

4.0

May 13, 2026

Supportive management but overworked with unsociable hours

Team leader

Recommend

CEO approval

Business Outlook

Pros

Supportive store manager Friendly employees Easy to change shifts

Cons

Overworked Too much work Unsociable hours

Co-op Response

1mo

Thank you for your review and for your feedback. We're pleased to see that you worked alongside great colleagues and that you were happy with the support you received from your store manager. We hope that you raised any concerns with your workload and work patterns with your manager so that they could attempt to make any adjustments for you.

4.0

May 13, 2026

Flexible shifts with a friendly team

Team leader

Recommend

CEO approval

Business Outlook

Pros

flexible shifts and friendly team

Cons

could feel unsafe as a result of shoplifters

Co-op Response

1mo

We're pleased to see that you were happy with the flexibility your role provided for you and that you worked alongside friendly colleagues. We understand your concerns and we share them. That's why Co-op's campaign for Safer Colleagues, Safer Communities came about, and as a result we've been able to influence a change in the law regarding crimes against retail workers. Thank you for sharing your feedback.

Viewing 49 - 51 of 6,231 Reviews

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Ratings by demographic groups

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Great coworkers, but lack of departmental structure

Supportive management but overworked with unsociable hours

Flexible shifts with a friendly team

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