Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (662) , Customer Team Member (566) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 602 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 281 reviews)); "Great team manager and colleagues" ((in 261 reviews)); "Great people and place to work" ((in 255 reviews)); "good benefits and build relationships" ((in 170 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 365 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 291 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 194 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 96 reviews)); "Breaks were short and infrequent" ((in 53 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

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Co-op

Co-op reviews

3.7

66% would recommend to a friend

(6,263 total reviews)

Kate Allum

49% approve of CEO

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,263 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

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Reviews by job title

6K reviews

3.0

Sep 23, 2025

Co-op

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Flexible shifts, relaxed working environment

Cons

Dull working environment, managers can ask too much

Co-op Response

9mo

Thank you for your review and feedback. We're so pleased that you had flexible shifts that supported your work-life balance.

4.0

Sep 23, 2025

Grand

Team leader

Recommend

CEO approval

Business Outlook

Pros

It’s a handy job and dead on hours.

Cons

Weekend work and having to work Boxing Day.

Co-op Response

9mo

Thank you for your review and feedback. We're pleased that you enjoyed the practical hands on nature of the role and that you were happy with your consistent and regular hours of work. As with most convenience retailers, we're open for when our customers tell us they need us, so we'll have shifts that mean working a variety of days and times.

3.0

Sep 23, 2025

Co op

Customer team member

Recommend

CEO approval

Business Outlook

Pros

-Flexible -kind workers -easy to work at

Cons

-Management was a pain -heavy lifting sometimes

Co-op Response

6mo

Thank you for leaving a review and for your feedback. It's great to see that you appreciated the flexible hours of work and your great colleagues. We hope that any concerns with management were raised at the time you were with us.

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