Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (662) , Customer Team Member (566) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 602 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 281 reviews)); "Great team manager and colleagues" ((in 261 reviews)); "Great people and place to work" ((in 255 reviews)); "good benefits and build relationships" ((in 170 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 365 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 291 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 194 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 96 reviews)); "Breaks were short and infrequent" ((in 53 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,263 total reviews)

Kate Allum

49% approve of CEO

49% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,263 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews

3.0

Sep 23, 2025

Past review

Team member

Recommend

CEO approval

Business Outlook

Pros

Simple talks and nice team

Cons

Not much support as a team member - lack of structure

Co-op Response

6mo

Thank you for taking the time to submit a review. We're pleased to see that you were happy working with your team. We hope that you shared any of your concerns with your store manager at the time

4.0

Sep 23, 2025

Salary

Administración y cuatomer service

Recommend

CEO approval

Business Outlook

Pros

It was a good place to work

Cons

Workload was the main issue.

Co-op Response

9mo

Thank you for your review and feebback. We're glad that you were happy with your workplace. We hope that you spoke up at the time if your workload was a concern so that your manager had the opportunity to see what support could have been provided for you.

4.0

Sep 22, 2025

Not bad

Cashier

Recommend

CEO approval

Business Outlook

Pros

Work itself is not too hard

Cons

Shifts can run late into night

Co-op Response

9mo

Thank you for your review and feedback. We're pleased that you found the work straightforward. Our stores open for the convenience of our customers and often have varied shifts, including late evenings.

Viewing 493 - 495 of 6,263 Reviews

Jobs at Co-op

Co-op

Co-op reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Past review

Salary

Not bad

Jobs at Co-op

Co-op reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Co-op reviews FAQs

Jobs at Co-op