Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (662) , Customer Team Member (566) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 602 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 281 reviews)); "Great team manager and colleagues" ((in 261 reviews)); "Great people and place to work" ((in 255 reviews)); "good benefits and build relationships" ((in 170 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 365 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 291 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 194 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 96 reviews)); "Breaks were short and infrequent" ((in 53 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,263 total reviews)

Kate Allum

49% approve of CEO

49% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,263 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews

3.0

Dec 19, 2017

Great company but need a bit of people “love” internally.

Manager in digital

Recommend

CEO approval

Business Outlook

Pros

Stable job. When you get to manager level, you are being listened and can see how your and your teams’ work is improving experience for our customers.

Cons

HR not very supportive in difficult situations - no clear direction. Technology and Systems are old, so working in digital you have to find a lot of work-arounds to be able to do your job at your best.

Co-op Response

8y

Thankyou for your review. I'm sorry to hear you would not recommend working for the Co-op to others based on your experiences. I'm concerned to hear that you had an issue and that you felt the HR team were not supporting. In the rare incidents when this does happen we have a third party team, our Employee Assistance Programme, who can support in times such as this. I wish you the best in your future career. ^Catherine

1.0

Dec 19, 2017

retail assistant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There was a grate staff to work with

Cons

The store I worked in was in terrible condition the air condition always broke down and could hit 30 c in some days

4.0

Dec 11, 2017

Team leader

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The ability to interact with staff and customers makes going to work easier.

Cons

Some staff are not trained enough.

Co-op Response

7y

Thank you for your review. We are pleased to see that you recommend us as a place to work, and that you enjoy your time with us. ^Sam

Viewing 5932 - 5934 of 6,263 Reviews

Jobs at Co-op

Vereinigtes Königreich

Co-op

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Great company but need a bit of people “love” internally.

retail assistant

Team leader

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