Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has been stable over the past 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (662) , Customer Team Member (566) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 602 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 281 reviews)); "Great team manager and colleagues" ((in 261 reviews)); "Great people and place to work" ((in 255 reviews)); "good benefits and build relationships" ((in 170 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 365 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 291 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 194 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 96 reviews)); "Breaks were short and infrequent" ((in 53 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,263 total reviews)

Kate Allum

49% approve of CEO

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,263 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

3.0

Nov 28, 2017

Co-operative Food Store

Customer team member

Recommend

CEO approval

Business Outlook

Pros

above minimum wage, standard retail, small stores giving a community feel, lots of opportunities to get involved with the local community

Cons

Management expect you to be available 7 days a week from 06.30 to 22.30

Co-op Response

8y

Thankyou for your review. It's nice to hear you would recommend our Co-op to others. I'm sorry to hear that your manager is not offering you any flexibility, if they are asking you to do additional work out side of your contract and overtime that you do not want to do please raise this with the HR so this can be looked into. ^Catherine

4.0

Nov 27, 2017

Customer asssistant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Friendly opportunities felxible multicultural

Cons

Less benefits staff shortage

Co-op Response

8y

Thankyou for your review. It's great to hear you like the friendly and flexible culture that our Co-op has. Regarding benefits, all colleagues have access to a wide range of benefits which you can easily view on the new Lifeworks App. Please do speak to the HR team or your manager about this and they will be able to get you access. ^Catherine

1.0

Nov 25, 2017

Worst job ever

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Days off, days off, days off and days off. Which I rarely get.

Cons

No improvement career wise, 10 hour shifts, less staff members on shift so more work load for you, 6 days work with no days off which means no social life at all. rude managers with bullying tactics, hard work at co-op does not pay off! Rubbish pay and not worth it in the long run unless you want to earn peanuts, break your spine and get treated like elephant dung by your manager.

Co-op Response

8y

Thankyou for your review. I"m sorry to hear you're not currently enjoying your role in store and would not recommend it to others. All colleagues are entitled to days off, if your manager is not allowing this please do raise this immediately with the HR team so this can be looked into. ^Catherine

Viewing 5935 - 5937 of 6,263 Reviews

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Worst job ever

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