Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (662) , Customer Team Member (566) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 588 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 279 reviews)); "The people were great and kept you sane" ((in 273 reviews)); "Great team manager and colleagues" ((in 260 reviews)); "Good benefits and that’s about it" ((in 167 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 371 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 286 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 194 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 90 reviews)); "Breaks were short and infrequent" ((in 52 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,263 total reviews)

Kate Allum

49% approve of CEO

49% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Co-op has an employee rating of 3.7 out of 5 stars, based on 6,263 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews

4.0

Nov 21, 2017

Brilliant, but it helps being used to retail.

Area manager

Recommend

CEO approval

Business Outlook

Pros

Focus on developing people, great regional manager team, commitment of staff, good support IF you know where to go for it. Some really great aspirations of where to take the business.

Cons

Training at lower levels is poor, external recruits don’t get enough support, disorganised. Still technologically behind, and there doesn’t always seem to be sound commercial thinking behind decisions made.

3.0

Nov 13, 2017

Coop review

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

great culture, fantastic state of the art head office, opportunities to progress within departments or move to new departments and great benefits

Cons

long hours and a long commute

Co-op Response

8y

Thankyou for your review. It's great to hear you enjoyed our culture and the opportunities available at our Co-op. ^Catherine

5.0

Nov 12, 2017

Paperboy

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Friendly staff. Good hours. Great pay.

Cons

Terrible pay. Incompetent management. Terrible colleagues.

Co-op Response

8y

Thankyou for your review. It's good to hear that you like the hours you work. I'm sorry to hear you are having issues with your manager and your team. I would advise that you speak to HR about the issues you are having. ^Catherine

Viewing 5941 - 5943 of 6,263 Reviews

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Co-op

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Brilliant, but it helps being used to retail.

Coop review

Paperboy

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