Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (661) , Customer Team Member (566) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 588 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 279 reviews)); "The people were great and kept you sane" ((in 273 reviews)); "Great team manager and colleagues" ((in 260 reviews)); "Good benefits and that’s about it" ((in 167 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 371 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 286 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 194 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 90 reviews)); "Breaks were short and infrequent" ((in 52 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

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Co-op

Co-op reviews

3.7

66% would recommend to a friend

(6,262 total reviews)

Kate Allum

49% approve of CEO

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,262 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

3.0

Oct 24, 2017

Good in patches

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Angel Square is a delightful building

Cons

Co_op Insurance is a bit of a mess managerially

Co-op Response

Thankyou for your review. It's great to hear you like the area that you work in. Regarding contractors planning the future of the company, as a Co-op we all have a responsibility in working together to create a future for our Co-op so I hope you are working with your manager to show how you can help create a strong Co-op as we enter our Renew phase. ^Catherine

5.0

Oct 21, 2017

Loss Prevention Manager

Loss prevention manager

Recommend

CEO approval

Business Outlook

Pros

People. Pay. Policies and procedures.

Cons

Always reshuffling and changing. Leading to redundancies.

Co-op Response

Thanks for your feedback. ^Sophie

3.0

Oct 12, 2017

Ok

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Friendly staff in the store

Cons

Pay and conditions not great

Co-op Response

Thankyou for your review. It's lovely to hear you liked the team you worked with. I'm concerned to hear you think the conditions you worked in were not great and I hope you raised this at the time so that this could be looked into. ^Catherine

Viewing 5944 - 5946 of 6,262 Reviews

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Good in patches

Loss Prevention Manager

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