Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (661) , Customer Team Member (566) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 588 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 279 reviews)); "The people were great and kept you sane" ((in 273 reviews)); "Great team manager and colleagues" ((in 260 reviews)); "Good benefits and that’s about it" ((in 167 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 371 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 286 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 194 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 90 reviews)); "Breaks were short and infrequent" ((in 52 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,261 total reviews)

Kate Allum

49% approve of CEO

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,261 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

3.0

Oct 1, 2017

Team Memeber

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good starting salary. Warm welcome and given more responsibility if needed.

Cons

Management is not concerned in staff or customers and can come across rude. This led to a high turnover of staff. Minimal training given e.g. 5 minute talk yet high expectation.

Co-op Response

8y

Thankyou for your review. I'm sorry to hear you felt you didn't received any training in your role, this should not have been the case and I hope you mentioned this to your manager or the HR team so they could look into this. We have a colleague recognition programme that is being built upon in 2018 to recognise those colleagues who are Being Co-op. ^Catherine

4.0

Sep 27, 2017

Test Analyst

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great place to work, many opportunities. 30 days holiday and decent pay

Cons

Old fashioned company, not great communication between departments and very reserved on trying new things

Co-op Response

8y

Thankyou for your review, congratulations on your more than 10 years - that's amazing! It's great to hear you enjoy the opportunities available to colleagues and the benefits offered. Working more collaboratively between teams is a big focus for our Co-op, I hope you've seen the latest Leading the Way programme which has brought together colleagues from across the Co-op to develop new systems for colleagues. https://colleaguestories.coop.co.uk/2017/09/18/were-testing-new-ways-of-working-and-its-making-our-jobs-easier-in-store/ ^Catherine

2.0

Sep 23, 2017

Hey

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Discount. Friends, offers. Sales, job

Cons

Pay, fiends, cat, hat, help

Co-op Response

8y

Hi there, thanks for the feedback. we'll make sure this is passed on for you. ^Scott

Viewing 5947 - 5949 of 6,261 Reviews

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