Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (661) , Customer Team Member (566) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 588 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 279 reviews)); "The people were great and kept you sane" ((in 273 reviews)); "Great team manager and colleagues" ((in 260 reviews)); "Good benefits and that’s about it" ((in 167 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 371 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 286 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 194 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 90 reviews)); "Breaks were short and infrequent" ((in 52 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

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Co-op

Co-op reviews

3.7

66% would recommend to a friend

(6,261 total reviews)

Kate Allum

49% approve of CEO

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,261 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

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Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

2.0

Sep 18, 2017

Poor management, disorganised, lack of training,

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible working including working from home when possible

Cons

Hot seeking proves difficult unless you're there early. Poor management skills, not pushed enough to develop, not being informed correctly at interview leading to alternative employment being sought after 11 weeks

Co-op Response

Thank you for your feedback. ^Sophie

4.0

Sep 14, 2017

A good place to work

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

The tasks were straight forward

Cons

There can be a lot to do if you work in a small store

4.0

Sep 5, 2017

Getting better :)

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible, autonomous culture, real sense of pride in products, services and company history

Cons

Lack of communication, poor systems and lengthy processes but would hope these have improved since I left!

Co-op Response

Thankyou for your feedback. It's great to hear you enjoyed the flexible working environment in your team. I'm sorry to hear you found the communications and systems difficult, this is currently a big concentration for teams across the business as we always look to improve. ^Catherine

Viewing 5953 - 5955 of 6,261 Reviews

Jobs at Co-op

Vereinigtes Königreich

Vereinigtes Königreich

£14 - £14 /hr

(Employer provided)

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Poor management, disorganised, lack of training,

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