Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (661) , Customer Team Member (566) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 588 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 279 reviews)); "The people were great and kept you sane" ((in 273 reviews)); "Great team manager and colleagues" ((in 260 reviews)); "Good benefits and that’s about it" ((in 167 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 371 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 286 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 194 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 90 reviews)); "Breaks were short and infrequent" ((in 52 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,261 total reviews)

Kate Allum

49% approve of CEO

49% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,261 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews

1.0

Aug 28, 2017

Assistant Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

discount in store, theoretically are an ethical Cooperative and have a good ethos and community values (however, this does not come across working there)

Cons

long working hours, no training except completing online training in your spare time, poor management, bad communication, negative management, negative working environment, cliquey

Co-op Response

8y

We're very sorry to hear this. Did you speak to your line manager about your concerns or HR People Services? ^Sophie

5.0

Aug 25, 2017

Great Retail Company

Customer service team member

Recommend

CEO approval

Business Outlook

Pros

Good Work - Life balance. Friendly management Friendly staff

Cons

Always on your feet (little rest)

Co-op Response

8y

Thankyou for your review. It's great to hear that you are enjoying your role at the Co-op and like the team that you are working in. ^Catherine

3.0

Aug 23, 2017

all around classic

Team leader

Recommend

CEO approval

Business Outlook

Pros

good membership scheme for employees

Cons

slightly unorganized and old fashioned processes

Co-op Response

8y

Thanks for your feedback. ^Sophie

Viewing 5959 - 5961 of 6,261 Reviews

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Reviews by job title

Assistant Manager

Great Retail Company

all around classic

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