Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (661) , Customer Team Member (566) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 619 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 278 reviews)); "Great people and place to work" ((in 263 reviews)); "Colleagues are great and work hard" ((in 254 reviews)); "Good benefits and that’s about it" ((in 165 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 362 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 286 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 193 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 86 reviews)); "Breaks were short and infrequent" ((in 51 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,261 total reviews)

Kate Allum

49% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,261 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,261 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews

4.0

Aug 10, 2017

Great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good people Good pay Unlimited over time

Cons

Need more staff to handle all calls

Co-op Response

8y

Thank you for your feedback ^Sophie

2.0

Aug 10, 2017

teller

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

nice environment for the most part

Cons

pay sucks could be more

1.0

Aug 1, 2017

Shocking

Team leader

Recommend

CEO approval

Business Outlook

Pros

I can seriously say their was none

Cons

Became a absolutely terrible.company as soon as the Tesco lot came in no man management skill all looking.good doing nothing how are.You supposed.to pull out orders.dressed in a tweed 3 piece suit and expensive shoes what a.joke 13 years I gave them and I can see a slippery slope for the co op

Co-op Response

8y

I'm concerned to read this, we do appreciate your feedback, if you'd like to speak to our HR colleagues about this you can find their details here: https://colleagues.coop.co.uk/contacts ^Scott

Viewing 5965 - 5967 of 6,261 Reviews

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Customer Team Member

Vereinigtes Königreich

Co-op

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Shocking

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