Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (660) , Customer Team Member (566) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 619 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 278 reviews)); "Great people and place to work" ((in 263 reviews)); "Colleagues are great and work hard" ((in 254 reviews)); "Good benefits and that’s about it" ((in 165 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 362 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 286 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 193 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 86 reviews)); "Breaks were short and infrequent" ((in 51 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,260 total reviews)

Kate Allum

49% approve of CEO

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,260 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

4.0

Jul 14, 2017

Decent place to work

Team leader

Recommend

CEO approval

Business Outlook

Pros

Good rates of pay Ethical company Try to look after their staff

Cons

Some of the stores are tatty Not much career development Poor training practices

Co-op Response

8y

Thanks for your feedback. If you'd like to find new ways to develop you can always speak to our colleagues in resourcing. You can reach them at resourcingservices@coop.co.uk ^Sophie

5.0

Jul 13, 2017

Co-op Food - Work

Customer service team member

Recommend

CEO approval

Business Outlook

Pros

- Flexible working hours -Positive working environment -Looks after employees well - membership

Cons

Sometimes the shop was understaffed, meaning it was hard to get everything done at times

Co-op Response

8y

Thanks for your review. It's lovely to hear you enjoyed your time at the Co-op. Thankyou for your feedback regarding training on the tills, training and support for our colleagues is a priority of ours. ^Catherine

3.0

Jul 7, 2017

Life at the co op group

Team leader

Recommend

CEO approval

Business Outlook

Pros

everyone is on equal pay at team leader and ctm level

Cons

Cutting staff out of the stores to open up new stores,but expect the same amount of work done with: if not half the staff as before. Time frame for getting jobs done is almost impossible, some jobs the store doesn't need so could do with cutting them out

Co-op Response

8y

Thank you for your honest feedback. If you have problems with colleague working hours or new store openings I urge you to contact HR People Services. ^Sophie

Viewing 5968 - 5970 of 6,260 Reviews

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Vereinigtes Königreich

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