Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (660) , Customer Team Member (566) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 588 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 281 reviews)); "Great people and place to work" ((in 265 reviews)); "Great team manager and colleagues" ((in 257 reviews)); "good benefits and school prgrams" ((in 171 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 371 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 289 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 196 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 90 reviews)); "Breaks were short and infrequent" ((in 51 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,260 total reviews)

Kate Allum

49% approve of CEO

49% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,260 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews

3.0

Jun 7, 2017

Ok job not the best

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Slightly higher than min wage

Cons

Not real discount High workload not enough staff

Co-op Response

9y

Thankyou for your review. Sorry to hear you don't think there are no discounts for colleagues working at the Co-op. All colleagues have access to a wide range of benefits, discounts and exclusive deals from our own businesses but also on other retail and leisure businesses. I recommend visit out colleague website to find out more: https://colleagues.coop.co.uk/benefits ^Catherine

4.0

Jun 6, 2017

Great retailer

Team manager

Recommend

CEO approval

Business Outlook

Pros

Job security, great ethics, works with colleagues and customers

Cons

Sometimes unsociable hours, high expectations

Co-op Response

9y

Thankyou for your review. It's lovely to hear you're enjoying your job at the Co-op. ^Catherine

5.0

May 16, 2017

very good

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good work, great pay rates, nice colleagues

Cons

nothing yet , sorry about that

Co-op Response

9y

Thankyou for your comment and review. It's lovely to hear that you're enjoying your time working for the Co-op. ^Catherine

Viewing 5980 - 5982 of 6,260 Reviews

Jobs at Co-op

Vereinigtes Königreich

Vereinigtes Königreich

Co-op

Co-op reviews

Company ratings over time

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Reviews by job title

Ok job not the best

Great retailer

very good

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