Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (660) , Customer Team Member (566) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 588 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 281 reviews)); "Great people and place to work" ((in 265 reviews)); "Great team manager and colleagues" ((in 257 reviews)); "good benefits and school prgrams" ((in 171 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 371 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 289 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 196 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 90 reviews)); "Breaks were short and infrequent" ((in 51 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,260 total reviews)

Kate Allum

49% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,260 reviews)

Ratings by demographic groups

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Co-op has an employee rating of 3.7 out of 5 stars, based on 6,260 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews

3.0

May 15, 2017

Slow and corporate with lots of politics.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible working, I enjoyed the benefits and the office if first class with a gym on site.

Cons

It's slow to change. Very corporate with a lot of middle and higher management occupied by people who have been there for years. This makes it hard for change and if you face doesn't fit with them you might as well leave to progress.

Co-op Response

9y

Thanks for your honest feedback. ^Scott

2.0

May 11, 2017

A roller coaster of good times and bad feelings

Insurance

Recommend

CEO approval

Business Outlook

Pros

Work life balance was excellent. Flexi-time from 8-9:30am to 4-5:30 with a hour lunch. Heavily subsidised gym on site with classes, personal trainers and snooker tables. Open plan offices Most of my colleagues were nice and made some good friends. Management can be great. My line manager was wonderful In my position I was able to meet a lot of different people from different departments which kept things interesting. Got involved in one or two big projects. Having time off to help communities and raise money for charities Friday afternoon in the pub. They have good benefits. If your are in the LGBT community it's a great place to work. They do a lot of work with the community and their policies show that. Great attitude towards sickness and needing time off.

Cons

There were plenty of cons for me but some of them are irrelevant now but still plenty to say. Technology - absolutely garbage! Old, one tiny screen, slow and no method of working from home. I must say this was in Miller St building, 1AS you can work from home and they have better technology. Management - Some managers were so bad people were saying they would rather quit than be placed under them. These managers were very old fashioned and don't have a clue how to manage in today's world. The co-op intranet may say one thing about a policy but don't take that as gospel. If top management in your area disagrees with it they will let you know leading to a lot of confusion on what you can and can not do. No progression, no career path. No training.

Co-op Response

9y

Hi there, Thanks for your feedback. It's concerning to hear that managers we're stopping colleagues from progressing. We'll pass these notes onto our colleagues. Best of luck in the future, ^Sophie

5.0

May 7, 2017

Good place to work

Team manager

Recommend

CEO approval

Business Outlook

Pros

Great training, great prospects and good people to work with. Lots of things to do to keep you busy.

Cons

No security so personal safety is out of the window. Lack of staff hours poses a problem for stores that are not able to avhieve their weekly budget but fine if they do.

Viewing 5983 - 5985 of 6,260 Reviews

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Vereinigtes Königreich

Vereinigtes Königreich

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Slow and corporate with lots of politics.

A roller coaster of good times and bad feelings

Good place to work

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