Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (659) , Customer Team Member (565) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 582 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 293 reviews)); "Great people and place to work" ((in 269 reviews)); "Great team manager and colleagues" ((in 263 reviews)); "Good benefits and that’s about it" ((in 174 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 368 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 282 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 190 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 92 reviews)); "Breaks were short and infrequent" ((in 56 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

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Co-op

Co-op reviews

3.7

66% would recommend to a friend

(6,255 total reviews)

Kate Allum

54% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,255 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Co-op has an employee rating of 3.7 out of 5 stars, based on 6,255 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews

5.0

Dec 16, 2015

Great Company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Flexible Working, Great Staff Benefits

Cons

Lack of Understanding from Management about Business Needs

1.0

Dec 16, 2015

If you want to know what micromanagement is then work here

Customer service advisor

Recommend

CEO approval

Business Outlook

Pros

City centre location, casual office, leaving the company.

Cons

The office is ugly and obviously hasn't been redecorated in 30 years with dirty flee ridden carpets, ripped up chairs and cramped working space, Awful management with no people skills, you will be treated like a child in school.

5.0

Dec 13, 2015

Good company to work with

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very helpful and flexible people to work with.

Cons

Less pay then to other food retailers.

Viewing 5995 - 5997 of 6,255 Reviews

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