Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (659) , Customer Team Member (565) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (78) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 582 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 293 reviews)); "Great people and place to work" ((in 269 reviews)); "Great team manager and colleagues" ((in 263 reviews)); "Good benefits and that’s about it" ((in 174 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 368 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 282 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 190 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 92 reviews)); "Breaks were short and infrequent" ((in 56 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,254 total reviews)

Kate Allum

54% approve of CEO

49% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,254 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews

1.0

Dec 7, 2015

Unprofessional

Customer team member

Recommend

CEO approval

Business Outlook

Pros

Some of the staff were lovely to work with. 10% discount and 20% following payday.

Cons

Contract hours are stupid. They hire new employees instead of giving the hours to present employees. Management don't listen to any problems you may have or take any action. No progression. Favoritism with certain members of staff. Very unprofessional within the store. This particular store has rude management towards customers and staff. They don't take care of their stock, its disgusting in the warehouse as well the shelves on the shop floor. When you have lieu time to take on your holidays, they don't even tell you or they lie and say you don't have any when you could have at least 25 hours.

5.0

Dec 2, 2015

?

Cso

Recommend

CEO approval

Business Outlook

Pros

Good friendly shop and great regular customers. Nice and easy going. Really flexible around me.

Cons

No cons yet not worked there too long

4.0

Dec 2, 2015

Team leader

Recommend

CEO approval

Business Outlook

Pros

The co is great, get to learn alot. Massivr deals, great price crashes...

Cons

Should introduce something like nectar points to make it more fun, should give vouchers more often..

Viewing 5998 - 6000 of 6,254 Reviews

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Team leader

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