Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (659) , Customer Team Member (565) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (78) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 590 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 284 reviews)); "The people were great and kept you sane" ((in 268 reviews)); "Great colleagues and a rewarding job" ((in 254 reviews)); "Good benefits and that’s about it" ((in 170 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 364 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 291 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 187 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 88 reviews)); "Breaks were short and infrequent" ((in 54 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,252 total reviews)

Kate Allum

54% approve of CEO

49% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,252 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews

5.0

Oct 12, 2015

Ctm customer team member

Customer team member

Recommend

CEO approval

Business Outlook

Pros

I love my job and my customers make my job even more happier to work and my collages Good family in our shop :)

Cons

6 clock starts :( love them but getting out of bed some days is at 5am is hard especially when it's winter : )

2.0

Oct 12, 2015

Summerfields wasn't this bad.

Ctm

Recommend

CEO approval

Business Outlook

Pros

I like to do the night shifts. If im working in the cash office I uselly have the freedom to pick my brakes as and when I want them. I can charge my phone instore. 10% discount helps on milk.

Cons

Never enough staff. Low staffing levels No Accident book. No guard, I see more stock (In money value) go out the door in theft than I earn, Terrible handheld devices that the job needs, Self-scans and checkout computers that brake down frequently, Including bells used to call for assistance. No respect for times of shifts, I.E - Im mostly on all the lates when ofters have mornings. also people that have other commitments outside of work isn't taken into consideration. like Staff doing school runs. No additional pay for more responsibility roles in the store No additional pay for being Multi-skilled

3.0

Oct 12, 2015

CTM

Ctm

Recommend

CEO approval

Business Outlook

Pros

Good team work, local, pride in your work

Cons

Moving our manageress away, breaking up our close team

Viewing 6112 - 6114 of 6,252 Reviews

Jobs at Co-op

Customer Team Member

Leavesden Green, England

Wolverhampton, England

Portsmouth, South East England, England

Co-op

Co-op reviews

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Reviews by job title

Ctm customer team member

Summerfields wasn't this bad.

CTM

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