Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (705) , Customer Team Member (CTM) (656) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (78) , Retail Assistant (76) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 607 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 287 reviews)); "Great colleagues and discount of products" ((in 266 reviews)); "Great people and place to work" ((in 265 reviews)); "Good benefits and that’s about it" ((in 191 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 359 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 297 reviews)); "Some managers are awful and make you hate your job" ((in 189 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 89 reviews)); "Breaks were short and infrequent" ((in 53 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

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Co-op

Co-op reviews

3.7

66% would recommend to a friend

(6,239 total reviews)

Kate Allum

73% approve of CEO

50% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.4

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,239 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

5.0

Oct 9, 2015

I left and came back a year later so can't be bad

Customer team member

Recommend

CEO approval

Business Outlook

Pros

10% discount in food stores plus other discount throughout the company. Flexible working hours. Full training and opportunities to train to higher levels.

Cons

First pay is lower as they work on a 2 week in arrears payroll the first 2 weeks pay you receive when you leave the company. In the food side of the company contracted hours are quite low some start at 6 hours per week but overtime is available.

5.0

Oct 9, 2015

Opinion

Customer team member

Recommend

CEO approval

Business Outlook

Pros

lovely customers, great work collegues. Just a gd enjoyable place to work with such a good atmosphere.

Cons

open so late during winter in a seaside town

4.0

Oct 9, 2015

Fair, permanent & good pay

Ctm

Recommend

CEO approval

Business Outlook

Pros

Staff discount, good team, good rates of pay, close to home, flexible hours to suit me and my family, union is there if you feel yo

Cons

Repetitive, abusive customers although not the company's fault, lack of support on daily tasks, no sick pay if contracted part time hours, no pension if part time.

Viewing 6136 - 6138 of 6,239 Reviews

Jobs at Co-op

Vereinigtes Königreich

£14 - £14 /hr

(Employer provided)

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I left and came back a year later so can't be bad

Opinion

Fair, permanent & good pay

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