Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (705) , Customer Team Member (CTM) (657) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (78) , Retail Assistant (76) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 606 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 277 reviews)); "The people were great and kept you sane" ((in 269 reviews)); "Great team manager and colleagues" ((in 261 reviews)); "Good benefits and that’s about it" ((in 163 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 364 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 289 reviews)); "Some managers are awful and make you hate your job" ((in 187 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 85 reviews)); "Breaks were short and infrequent" ((in 54 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

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Co-op

Co-op reviews

3.7

66% would recommend to a friend

(6,239 total reviews)

Kate Allum

73% approve of CEO

50% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.4

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,239 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

3.0

Oct 9, 2015

Working part time at the co op

Customer team member

Recommend

CEO approval

Business Outlook

Pros

The pay is better than when working at most supermarkets, also there are benefits of working there (discounts).

Cons

Management don't seem to listen to employees, never have a team meeting or receive enough training.

5.0

Oct 9, 2015

Excellent employer

Store assistant

Recommend

CEO approval

Business Outlook

Pros

The membership benefits are outstanding, paid holiday leave and best of all I'm always thanked by management at the end of every shift which always makes me feel appreciated.

Cons

Only day store is shut is Christmas day

4.0

Oct 9, 2015

Not bad.

Team leader

Recommend

CEO approval

Business Outlook

Pros

Good pay. Some good benefits. Decent incentives and training sessions being brought in. Good discount and member offers across the whole co operative company.

Cons

The company is more concerned with keeping customers happy in circumstances where they are in the wrong and turning their back on employees who work 40 plus hours a week who were protecting the company in the first place.

Viewing 6139 - 6141 of 6,239 Reviews

Jobs at Co-op

Vereinigtes Königreich

Milton Keynes, England

£13 - £13 /hr

(Employer provided)

View job

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