Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (705) , Customer Team Member (CTM) (656) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (80) , Sales Associate (79) , Team Member (78) , Retail Assistant (76) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 606 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 281 reviews)); "The people were great and kept you sane" ((in 260 reviews)); "Great colleagues and a rewarding job" ((in 254 reviews)); "Good benefits and that’s about it" ((in 173 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 368 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 292 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 187 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 92 reviews)); "Breaks were short and infrequent" ((in 53 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,235 total reviews)

Kate Allum

Not enough data to show CEO approval

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,235 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

2.0

May 17, 2014

Cooperative experience

Customer team member (ctm)

Recommend

CEO approval

Business Outlook

Pros

Meeting new people. Experience. Okayish work life balance.

Cons

Low pay. Akin to slave labour. Rota system is naff. Staff discount is only beneficial when you get paid as it goes from 10% staff discount to 20%. No real opportunities for team building events unless the staff pay from their own pockets.

3.0

May 16, 2014

Reliable source of work, but not a fulfilling job, lacking support, room for improvment and fun!

Ctm

Recommend

CEO approval

Business Outlook

Pros

Good shift pattern, guareented hours every week. Good friendship with other employees.

Cons

Managment are boss, mean, and not encouraging. Work is not made fun or exciting, it is all about targets When something goes wrong, management never take responsibility

2.0

May 15, 2014

Just another job really.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good customers and good collegues, employee discount is handy, shame we only get double discount on the Saturday after pay day? Why Saturday? It would be a shame for employees to miss out on double discount as its only available on a Saturday. I wouldn't enjoy my time so much at the co-op if it wasn't so mind numbingly easy whilst studying, the customers are good banter and the colleagues are great fun too.

Cons

Minimum wage, limited training opportunities, every 6 months there is a different management strategy that we have to memorise in case management comes into grill us on it. Break entitlement seems to change too often (in my store), I am unable to work one weekend on and one weekend off.

Viewing 6163 - 6165 of 6,235 Reviews

Jobs at Co-op

City of Westminster, England

Co-op

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Ratings by category

Ratings by demographic groups

Reviews by job title

Cooperative experience

Reliable source of work, but not a fulfilling job, lacking support, room for improvment and fun!

Just another job really.

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