Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (705) , Customer Team Member (CTM) (656) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (80) , Sales Associate (79) , Team Member (78) , Retail Assistant (76) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 606 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 281 reviews)); "The people were great and kept you sane" ((in 260 reviews)); "Great colleagues and a rewarding job" ((in 254 reviews)); "Good benefits and that’s about it" ((in 173 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 368 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 292 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 187 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 92 reviews)); "Breaks were short and infrequent" ((in 53 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

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Co-op

Co-op reviews

3.7

66% would recommend to a friend

(6,235 total reviews)

Kate Allum

Not enough data to show CEO approval

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,235 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

3.0

May 19, 2014

very old organization with high standard products and services and fairtrade policies but sadly mismanaged as whole .

Ctm

Recommend

CEO approval

Business Outlook

Pros

I like to work here because it's very convinient to reach and don't have to travel.secondly my working hours are very suitable for my requirements and being an old employee i've become a part of the group.

Cons

To keep customer service the main objective.To keep customer's requirements and their satisfaction as keypoint for success.Keeping the products available and very focussed to make minimum wastes. All the equipments to have regular maintainanceand upgraded regularly to the latest technology easy to use. Cleanliness and hygiene to be first priority.

5.0

May 18, 2014

my job as a team leader

Team leader

Recommend

CEO approval

Business Outlook

Pros

job is varied and no 2 days are the same, great customer feed back

Cons

no benifits working bank holiday or weekends

3.0

May 18, 2014

Average at best!

Customer service assistant

Recommend

CEO approval

Business Outlook

Pros

Great people working there, but seems to be a sense of disillusionment within the team. Teams work extremely hard, but don't get any recognition.

Cons

Management seems to want too much from their team. Nothing is ever enough! No sense of being able to work your way up the ladder!

Viewing 6160 - 6162 of 6,235 Reviews

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City of Westminster, England

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very old organization with high standard products and services and fairtrade policies but sadly mismanaged as whole .

my job as a team leader

Average at best!

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