Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (705) , Customer Team Member (CTM) (657) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (80) , Sales Associate (79) , Team Member (78) , Retail Assistant (76) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 598 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 288 reviews)); "The people were great and kept you sane" ((in 267 reviews)); "Great colleagues and discount of products" ((in 250 reviews)); "good benefits and school prgrams" ((in 167 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 369 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 291 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 187 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 89 reviews)); "Breaks were short and infrequent" ((in 52 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,236 total reviews)

Kate Allum

Not enough data to show CEO approval

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,236 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

3.0

Oct 4, 2014

JOB SUITS ME

General assistant

Recommend

CEO approval

Business Outlook

Pros

Flexible shifts. Overtime regularly available.

Cons

Poor pay. Some staff (especially younger members) put under pressure to cover extra shifts.

1.0

Sep 1, 2014

Minimum wage for a tedious job.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Plenty of overtime available in the store I worked at. Although that may have been as a result of poor management over the hours people were contracted to work leaving big holes for people to cover.

Cons

The managers are consistently people who must realise how uninspiring their jobs are and so have an authority complex making for an unfriendly and inefficient work place.

1.0

Aug 20, 2014

absolutely hated this job! Had to get out ASAP!!

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Only thing i enjoyed was when i had the opportunity to work with people I got along with, which was rare as most staff were severely depressed most of the time (no surprise really) , so no pros really.

Cons

Management is incompetent, have no clue how to work as a team or run a team. They make sure all the best shifts are taken by them and would never dream of working nights. Asked to work extra hours almost every shift. Would be called throughout the week and asked to cover shifts, sometimes an 30 minutes before the shift was due to start (you were expected to say yes every time) I was provided with no till training or any other type of training, just expected to work it out for myself. I would do something wrong and then be told how to do it right instead of being shown the correct way in the first place. The way the management would talk in front of customers and fellow staff was highly inappropriate (swearing, inappropriate sexual references)

Viewing 6178 - 6180 of 6,236 Reviews

Jobs at Co-op

City of Westminster, England

Co-op

Co-op reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

JOB SUITS ME

Minimum wage for a tedious job.

absolutely hated this job! Had to get out ASAP!!

Jobs at Co-op

Co-op reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at Co-op

Co-op reviews FAQs