Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (705) , Customer Team Member (CTM) (656) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (80) , Sales Associate (79) , Team Member (78) , Retail Assistant (76) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 597 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 288 reviews)); "The people were great and kept you sane" ((in 268 reviews)); "Great colleagues and a rewarding job" ((in 265 reviews)); "Good Benefits and Cool Office" ((in 162 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 374 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 289 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 188 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 97 reviews)); "Breaks were short and infrequent" ((in 55 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,235 total reviews)

Kate Allum

Not enough data to show CEO approval

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,235 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

4.0

May 6, 2014

Good place to work, going through some tough times but we will only come out stronger

Store manager

Recommend

CEO approval

Business Outlook

Pros

Promotions are fast if you work had and wait your time to shine, Customers are always great and dedicated, Food shops are getting much better now,

Cons

No investment has made it a hard place to work, things often go wrong and no one takes responsibility for it

2.0

May 5, 2014

Mixed, confused organisation - depends where & for who you work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Can be very people orientated, investment in and value given to people over money Good benefits for employees, eg 10% disc at Food, special rates on concert tix, pension etc Ethical (depending on which area/ who you work for) Pretty good salary vs market Nice flash head office!

Cons

Unfocused, confused employees - lack of strategy so managers don't know what's going on or what to focus on Businesses work in silos, the group isn't joined up For an 'open and honest' business, what goes on in the group is hushed up, Managers not living the cooperative values Poor recruitment approach - if you know someone or the face fits then you're in.

5.0

May 5, 2014

Proud to be associated with the biggest mutual business which has been in the UK high streets since 1844

Store manager

Recommend

CEO approval

Business Outlook

Pros

Innovative, proud, ethical, leading the way, open & honest, recognising potential and opportunities to grow

Cons

Nothing compared to any other retailers

Viewing 6187 - 6189 of 6,235 Reviews

Jobs at Co-op

Customer Team Member

City of Westminster, England

Co-op

Co-op reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good place to work, going through some tough times but we will only come out stronger

Mixed, confused organisation - depends where & for who you work

Proud to be associated with the biggest mutual business which has been in the UK high streets since 1844

Jobs at Co-op

Co-op reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at Co-op

Co-op reviews FAQs