Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (702) , Customer Team Member (CTM) (656) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (80) , Sales Associate (79) , Team Member (78) , Retail Assistant (75) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 587 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 289 reviews)); "The people were great and kept you sane" ((in 266 reviews)); "Great colleagues and a rewarding job" ((in 254 reviews)); "Good benefits and that’s about it" ((in 171 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 372 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 287 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 189 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 92 reviews)); "Breaks were short and infrequent" ((in 52 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,231 total reviews)

Kate Allum

Not enough data to show CEO approval

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,231 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

1.0

May 3, 2014

A company who's fair trade and ethical morals don't stretch to the treatment of their staff.

Csa

Recommend

CEO approval

Business Outlook

Pros

The only positive I have of working for this company is a certain pride in the fair trade and ethical products that it sells.

Cons

> Senior management are simply filling a position and contribute little. > CSAs doing the work of team leaders/managers and receiving no extra pay or recognition. > Stores are FILTHY and equipment is a joke and always breaking. > No trust given to staff, checking how often we use our discount cards etc. > Poor wage in comparison to other supermarkets. > Deliveries are always late or wrong and we then have to deal with unhappy customers > Managers who let their staff be verbally abused by customers or contradict policies on refunds just to keep the customer happy.

2.0

Apr 14, 2014

Over 10 years experience including management roles.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Was good as teenager, not so great moving forward and getting promotions after taking break for university.

Cons

Turning into Somerfield and can feel the place going down hill from the inside. The propaganda is suffocating within the firm now and any harking back to the old days is smashed by all Somerfield field management.

4.0

Apr 6, 2014

Ok so far

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Depends on a shop to shop basis how you get on within this company, awesome manager (like I have myself) and your job is the most awesome one you can have!

Cons

Higher levels not looking at stores on individual basis and thinking what works for one will work for the other. Stupid!

Viewing 6205 - 6207 of 6,231 Reviews

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Reviews by job title

A company who's fair trade and ethical morals don't stretch to the treatment of their staff.

Over 10 years experience including management roles.

Ok so far

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