Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (703) , Customer Team Member (CTM) (656) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (80) , Sales Associate (79) , Team Member (78) , Retail Assistant (76) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 600 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 281 reviews)); "The people were great and kept you sane" ((in 263 reviews)); "Great colleagues and discount of products" ((in 256 reviews)); "Good benefits and that’s about it" ((in 165 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 362 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 287 reviews)); "Some managers are awful and make you hate your job" ((in 191 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 99 reviews)); "Breaks were short and infrequent" ((in 54 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,232 total reviews)

Kate Allum

Not enough data to show CEO approval

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,232 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

4.0

May 4, 2014

Not the bad place it is made out to be on the news

Ctm

Recommend

CEO approval

Business Outlook

Pros

Some great staff to work with...almost like a family in some cases. Customers in general are very thankful for your efforts and services. Co-op food is expanding (at least in my store) and we are seeing new faces becoming regulars. Nice contrast from what we hear on the news.

Cons

Management expect too much from staff with no extra resources to help them. More flexible hours needed to add to the total of hours per department, ie, short notice overtime. These cons however are based on a large store.

2.0

May 4, 2014

people get away with not doing there job properly

Ctm

Recommend

CEO approval

Business Outlook

Pros

training, double discount, payout bonus

Cons

not working round folk with children. bullying management

4.0

May 4, 2014

Customer Service Assistant

Customer service assistant

Recommend

CEO approval

Business Outlook

Pros

This is my first official part time job whilst I am still in education at college and I have been thoroughly delighted with the warm welcome from other members of the staff as well as members of the public. I was offered great shifts that worked around my college life & always offered overtime.

Cons

I would perhaps recommend a stronger training programme and to be shadowed for a certain amount of shifts until everything has been learnt, because from my experience I was, in a way, thrown into the deep end and although the work is quick to grasp and learn I feel that there are certain grey areas in my job description that I need an extra hand to help with when the moments arise's.

Viewing 6208 - 6210 of 6,232 Reviews

Jobs at Co-op

City of Westminster, England

Co-op

Co-op reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Not the bad place it is made out to be on the news

people get away with not doing there job properly

Customer Service Assistant

Jobs at Co-op

Co-op reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at Co-op

Co-op reviews FAQs