Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (702) , Customer Team Member (CTM) (656) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (80) , Sales Associate (79) , Team Member (78) , Retail Assistant (76) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 600 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 281 reviews)); "The people were great and kept you sane" ((in 263 reviews)); "Great colleagues and discount of products" ((in 256 reviews)); "Good benefits and that’s about it" ((in 165 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 362 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 287 reviews)); "Some managers are awful and make you hate your job" ((in 191 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 99 reviews)); "Breaks were short and infrequent" ((in 54 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,232 total reviews)

Kate Allum

Not enough data to show CEO approval

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,232 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

1.0

May 5, 2014

Not good!

Ctm

Recommend

CEO approval

Business Outlook

Pros

Pay is competitive, flexible hours

Cons

Store manager was horrible to work with, always trying to catch you out, rude and overall quite a nasty person. You are always expected to do overtime and work as hard as you can, which is fair enough but when you need something back then its a no straight away. Managers are never responsible for anything and are quick to find a scapegoat. Horrendous hours (late shifts 10pm onto early 7am). Dirty stores. Very bad training. Managers are not interested in if the staff are happy with the hours or not, as long as they dont have to do it they dont care. VERY bad atmosphere in the store, probably due to a very macho environment as there are about 16 males and 3 females who work there.

5.0

May 5, 2014

love my job and take pride in the shop x

Customer service assistant

Recommend

CEO approval

Business Outlook

Pros

Its local, great bunch of people to work with, great boss, great benefits.

Cons

staffing at times is not adequate for the job, can be heavy going with deliveries

3.0

May 5, 2014

Overall a good company to work for just needs tighter control from higher management.

Driver

Recommend

CEO approval

Business Outlook

Pros

A reliable company to work for with a good base. Training is carried out treating you as adults and not like naughty children as some companies do. Wages of a good level for a good days work. Benefits very reasonable with company discounts and double discounts at peak times. Good equipment to work with after a revamp of transport.

Cons

I found management very weak. Not enough communication to lower levels from senior management. Some nit picking with problems instead of sitting with the work force to see where the problems lay. Personal feelings got in the way with some managers with some work force instead of keeping a level head. Transport route planning needs to have more driver in put instead of computers dictating. This brings local problems to light on access to shops and difficulties that are found. During store face lifts more could be done to aid deliveries rather than all to front of shop. Some shops delivery areas are from the dark ages with drivers struggling with wagons and taking more time and effort when a tweak here and there could prevent a lot of this. I found when management came out to experience a day in the life of a driver always went to easy shops never taking a difficult and strenuous route.

Viewing 6205 - 6207 of 6,232 Reviews

Jobs at Co-op

Customer Team Member

Vereinigtes Königreich

City of Westminster, England

Co-op

Co-op reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Not good!

love my job and take pride in the shop x

Overall a good company to work for just needs tighter control from higher management.

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