Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (705) , Customer Team Member (CTM) (657) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (80) , Sales Associate (79) , Team Member (78) , Retail Assistant (76) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 600 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 281 reviews)); "The people were great and kept you sane" ((in 263 reviews)); "Great colleagues and discount of products" ((in 256 reviews)); "Good benefits and that’s about it" ((in 165 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 362 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 287 reviews)); "Some managers are awful and make you hate your job" ((in 191 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 99 reviews)); "Breaks were short and infrequent" ((in 54 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,236 total reviews)

Kate Allum

Not enough data to show CEO approval

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,236 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

2.0

May 10, 2014

frustration

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Wages ok better than average holiday & sickness benefits,

Cons

insufficient opportunity to obtain transferable qualifications. unreasonable expectation & pressure from management mainly due to unrealistic targets, bullying by managers, total lack of respect for staff from management, lack of integrity shown by managers.

2.0

May 10, 2014

Inferior to Somerfield, my previous employers.

Csa

Recommend

CEO approval

Business Outlook

Pros

Holidays, overtime if wanted and reasonably flexible

Cons

Under staffed, poorly paid in comparison to other supermarkets while the prices are a fair degree higher. Seem to value fair trade and animal rights, but not really considerate of worker's rights and fair treatment. For example, low hour contracts to suit business purposes, which leave some staff members struggling one month to the next.

3.0

May 9, 2014

It was mixed, poor management was frequent, run by fear however all my collegues have been lovely.

Customer team member

Recommend

CEO approval

Business Outlook

Pros

The fellow staff are all great. Training is offered to those who manage to secure management positions but CTMS are left behind asides from their original training.

Cons

Balancing it with University as they were unhelpful is sorting out shifts and changing availability.

Co-op Response

9y

Hi there, thanks for the feedback. We'll make sure this is fed back for you. Thanks ^Scott

Viewing 6202 - 6204 of 6,236 Reviews

Jobs at Co-op

City of Westminster, England

Co-op

Co-op reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

frustration

Inferior to Somerfield, my previous employers.

It was mixed, poor management was frequent, run by fear however all my collegues have been lovely.

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