Co-op reviews

3.7

66% would recommend to a friend

(6,235 total reviews)
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Kate Allum

Not enough data to show CEO approval

49% positive business outlook

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,235 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews
5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Starting as a funeral arranger is deeply meaningful and rewarding work, as it involves supporting families during one of the most difficult times of their lives. The role allows for genuine human connection and helps develop strong empathy, listening, and communication skills. Each arrangement is different, which keeps the work varied and engaging rather than repetitive. There is also a strong sense of pride in helping to deliver a dignified, personal service, supported by a team that generally understands the emotional demands of the role.

Cons

The role can be emotionally demanding, particularly in the early stages, due to regular exposure to grief and distress. There is a significant amount of information to learn quickly, including systems, procedures, and legal requirements, which can feel overwhelming at first. The pressure to get details right can be stressful, as mistakes carry emotional weight for families. Time-sensitive tasks, last-minute changes, and challenging conversations with distressed families can add to the intensity, and busy shifts can leave limited time to process emotions.

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Co-op Response
1mo
Thank you for taking the time to share such a thoughtful and detailed review. It's really encouraging to hear how meaningful and rewarding you're finding your role as a Funeral Arranger in Edinburgh. We're proud that our colleagues feel able to build genuine and compassionate connections with the families we support, and that the role provides both variety and a strong sense of purpose. Your comments about the team culture, and the support provided by experienced colleagues and management, are especially valued, as creating an environment where people feel supported is incredibly important to us. We also appreciate your honest reflections on some of the challenges. We recognise that this role can be emotionally demanding, particularly in the early stages, and that there is a significant amount to learn. Making sure colleagues feel equipped, supported, and able to manage both the emotional and practical aspects of the role is something we continue to focus on through training, wellbeing support, and ongoing guidance. Thank you again for your feedback, and for the care and professionalism you bring to such an important role. It makes a real difference to the families and communities we serve.
3.0
Apr 23, 2026

Nice environment

Recommend
CEO approval
Business Outlook

Pros

I worked at the coop as a team leader during my time at university and it’s a lovely environment to be in. Decent pay compared to other supermarkets and good employee benefits.

Cons

Sometimes no opportunity to take a break as too busy which is quite unfair. Not much flexibility on scheduling your days

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Co-op Response
1mo
Thank you for your review and for your feedback. We're so pleased to see that you were able to work flexibly with us in your role as team leader while studying at university.
5.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

- flexible shifts - easy onboarding / training

Cons

- exerting / physically demanding - times of stillness

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Co-op Response
1mo
Thank you for your review and feedback. We're pleased to see that you're able to work flexibly in your role and that you're happy with the training that you've received.
Viewing 76 - 78 of 6,235 Reviews

Glassdoor has 6,703 Co-op reviews submitted anonymously by Co-op employees. Read employee reviews and ratings on Glassdoor to decide if Co-op is right for you.