Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (705) , Customer Team Member (CTM) (656) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (80) , Sales Associate (79) , Team Member (78) , Retail Assistant (76) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 606 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 281 reviews)); "The people were great and kept you sane" ((in 260 reviews)); "Great colleagues and a rewarding job" ((in 254 reviews)); "Good benefits and that’s about it" ((in 173 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 368 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 292 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 187 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 92 reviews)); "Breaks were short and infrequent" ((in 53 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,235 total reviews)

Kate Allum

Not enough data to show CEO approval

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,235 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

1.0

Nov 7, 2024

Awful place to work

Funeral arranger

Recommend

CEO approval

Business Outlook

Pros

Staff discounts and pay day events

Cons

I’ve never worked in such a toxic environment. Bullying initiated by manager. Rife with office gossips and backstabbing. Training was basic you’re expected to pick it all up through e-learning. Poor pay for what you’re expected to do. No support. Very much an admin role rather than a funeral arranger. There’s no arranging with families unless you’re lucky enough to be given a direct cremation. Funeral directors know their role but little else and happily pass the buck of something goes wrong.

Co-op Response

1y

Thank you for your feedback and review. We're sorry that you feel this way. Co-op has a zero tolerance approach to bullying of any kind and we hope that you raised this issue when you were with us. If you would like to share more details with us so that we can investigate, please use the former colleague contact form at https://colleagues.coop.co.uk/contacts.

1.0

Sep 20, 2024

Passive aggressive hostile environment

Trade planning manager

Recommend

CEO approval

Business Outlook

Pros

salary, office is interesting space to work from, hybrid working

Cons

Passive aggressive hostile environment people get internal job by being friends with hiring managers

Co-op Response

1y

Thank you for your review and feedback. We're sorry that you feel this way. We hope that any concerns you had were raised while you were working with us. At Co-op we believe in fairness and equal opportunities for all our colleagues. Our processes are fair and transparent. If you yourself have applied for a role and you were not successful, we recommend that you seek feedback from the hiring manager.

1.0

Sep 8, 2024

Terrible place to work

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Good hourly wage compare to other companies.

Cons

Very hard work, No paid break(paid break only exists on paper) Don't believe their company charity BS values

Co-op Response

1y

Thank you for your review. We're sorry that you feel this way. Your experience in store doesn't sound typical to us and we hope that you raised your concerns while you were with us. If you want to find out more about what Co-op stands for and how we make a difference in your local communities you'll find information at https://www.coop.co.uk/communities

Viewing 82 - 84 of 6,235 Reviews

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