Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (705) , Customer Team Member (CTM) (657) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (78) , Retail Assistant (76) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 607 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 287 reviews)); "Great colleagues and discount of products" ((in 266 reviews)); "Great people and place to work" ((in 265 reviews)); "Good benefits and that’s about it" ((in 191 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 359 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 297 reviews)); "Some managers are awful and make you hate your job" ((in 189 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 89 reviews)); "Breaks were short and infrequent" ((in 53 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,239 total reviews)

Kate Allum

73% approve of CEO

50% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.4

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,239 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

1.0

Mar 20, 2026

Awful

Team leader

Recommend

CEO approval

Business Outlook

Pros

Colleagues can be good .

Cons

Awful management. Exploitative treatment of staff. Shoddy paycheck. Every shift makes me like the company less. Unsafe environment

Co-op Response

3mo

We're really sorry that you feel this way and hope that you've raised concerns you have. If you feel that you can't approach your manager with this you can reach out to your operations manager or to someone in our HR team. You can use the Ask Bobbi feature in MyHR for advice on how to raise your concerns.

3.0

Mar 20, 2026

Good Salary

Store manager

Recommend

CEO approval

Business Outlook

Pros

Good Salary if your prepared to work for it Additional holidays to compensate for wrking bank holidays 30% colleague discount on own brand products all the time ( not just paydays)

Cons

Early Mornings, Late nights, weekends, bank holiday.

Co-op Response

3mo

Thank you for submitting a review and for your balanced feedback. We're pleased that you are happy with your salary and with Co-op's 30% colleague member discount. Our store colleagues and management also get a generous holiday allowance and it's great to see that you appreciate these rewards for your hard work in our stores..

3.0

Mar 19, 2026

Decent

Customer team member

Recommend

CEO approval

Business Outlook

Pros

Easy work and busy so time goes quick

Cons

Understaffed and sometimes chaotic with lots of orders and customers but little staff

Co-op Response

3mo

Thank you for your review and feedback. We're glad that you're finding the work in store easy enough, but please do talk to your manager about any concerns you have with scheduling of orders. Your manager and team leaders are responsible at a local level for the arrangements for your rotas and allocated hours for online orders.

Viewing 127 - 129 of 6,239 Reviews

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