Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (705) , Customer Team Member (CTM) (657) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (78) , Retail Assistant (76) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 607 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 287 reviews)); "Great colleagues and discount of products" ((in 266 reviews)); "Great people and place to work" ((in 265 reviews)); "Good benefits and that’s about it" ((in 191 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 359 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 297 reviews)); "Some managers are awful and make you hate your job" ((in 189 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 89 reviews)); "Breaks were short and infrequent" ((in 53 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,240 total reviews)

Kate Allum

73% approve of CEO

50% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.4

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,240 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

3.0

Mar 19, 2026

Decent

Customer team member

Recommend

CEO approval

Business Outlook

Pros

Easy work and busy so time goes quick

Cons

Understaffed and sometimes chaotic with lots of orders and customers but little staff

Co-op Response

3mo

Thank you for your review and feedback. We're glad that you're finding the work in store easy enough, but please do talk to your manager about any concerns you have with scheduling of orders. Your manager and team leaders are responsible at a local level for the arrangements for your rotas and allocated hours for online orders.

2.0

Mar 19, 2026

Not bad

Team member

Recommend

CEO approval

Business Outlook

Pros

Very welcoming and safe space

Cons

The sickness holidays or any form of holiday had investigatons after wards if they were last minute

Co-op Response

3mo

Thank you for your review and feedback. We're assuming you're referring to sickness absences rather than holidays. While we can't comment on individual situations, if you've not followed our absence procedures or your levels of absence reach certain trigger points you may be invited to a meeting to investigate this further. The meetings are primarily about your welfare and colleagues can find out more information about our absence policy on the Co-op Colleague Hub.

4.0

Mar 19, 2026

Retaile Stuff

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Get working experience and learn some stuff

Cons

Tedious and repetitive work. can get boring easiliy

Co-op Response

3mo

Thank you for your rating and review. We're pleased that you were able to leave Co-op having gained some great work experience and learned new skills. We know that retail isn't for everyone and we hope that you've found a role that is more suited to you.

Viewing 130 - 132 of 6,240 Reviews

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