Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (657) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (78) , Retail Assistant (76) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 602 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 279 reviews)); "Great team members and colleagues" ((in 259 reviews)); "The people were great and kept you sane" ((in 253 reviews)); "Good Benefits for pensions and flexibility" ((in 175 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 366 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 287 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 190 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 98 reviews)); "Breaks were short and infrequent" ((in 54 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,243 total reviews)

Kate Allum

73% approve of CEO

50% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.4

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,243 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

2.0

May 14, 2017

Too much bureaucracy, aggressive management style and disingenuous.

Technical lead

Recommend

CEO approval

Business Outlook

Pros

Staff benefits, varied work and colleagues are all current plus points. Teams are warm and welcoming and on the whole nice people and the only reason to stay.

Cons

Far too much bureaucracy and teams trying to shift blame/responsibility. Expectation that someone else should pick it up once a project has gone live. Constant shifting sands with minimal to no real direction or guidance from management. No blame cultural as long as your a senior manager. Unrealistic performance goals. Loss of a large number of skilled temporary staff due to ill throughout policy change has left the permanent staff struggling. Acceptance that "that will do" or "MVP" is good enough.

Co-op Response

9y

Thankyou for your comments and reviews. I'm sorry to hear you feel there is a blame culture and I encourage you to raise your concerns with your manager so they can be looked into. ^Catherine

1.0

May 12, 2017

Change is not always good

Team manager

Recommend

CEO approval

Business Outlook

Pros

Company ethics Community ties Shop floor workforce

Cons

Area management Too much Tesco influence - trying to change the Co-op into TesCo-op

Co-op Response

9y

Thankyou for your comment. I'm sorry to hear you're not happy with the changes we're making as we concentrate on going back to being Co-op and back to our co-operative roots. As a co-operative movement we aren't attempting to become Tesco who are a PLC. All the changes we're making are putting the membership and the members that own us back at the heart of everything we do. ^Catherine

3.0

May 4, 2017

COOP is handling too many options at the moment to come out from the mess

Store manager

Recommend

CEO approval

Business Outlook

Pros

Ethical stands and community focused

Cons

Not any more investor in People, too much changes by which loosing the core talents

Co-op Response

9y

Thankyou for your comment. I'm sorry to hear that you think we're not invested in people when all 60,000 of our colleagues have been on a course which shows the Co-op difference and all our Co-op leaders have begun training on their Being a Co-op Leader course. If you're having concerns about your job and future here I'd advise that you speak with your manager. ^Catherine

Viewing 142 - 144 of 6,243 Reviews

Jobs at Co-op

Leavesden Green, England

Wallington, South East England, England

Co-op

Co-op reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Too much bureaucracy, aggressive management style and disingenuous.

Change is not always good

COOP is handling too many options at the moment to come out from the mess

Jobs at Co-op

Co-op reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Co-op reviews FAQs

Jobs at Co-op