Co-op reviews

3.7

66% would recommend to a friend

(6,240 total reviews)
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Kate Allum

73% approve of CEO

50% positive business outlook

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,240 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews
2.0
Mar 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Regular customers are friendly and help keep spirits up

Cons

Overworked and underpaid Favourtism by certain members of management

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Co-op Response
3mo
We appreciate the time you have taken to submit a review and we do hope that you spoke to your manager about your concerns when you were with us. If you believe that there is more that we should know, then please let us know by completing the former colleague contact form at colleagues.coop.co.uk/contacts
3.0
Feb 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Discounted items and food tbh

Cons

Wouldn’t let me take sick days overworked

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Co-op Response
3mo
Thank you for your review and feedback. We're pleased to see that you were happy with the 30% colleague member discount while you were with us. We're concerned to hear that you had some issues taking sick absence, we hope you raised this with your manager or with our HR teams at the time.
4.0
Feb 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Good organisation to work for with decent pay, good colleague benefits and the fact that it's a co-operative makes it feel less corporate than other companies. Pay could be better but could be worse. Teams are all very nice

Cons

Constantly understaffed which means you're always doing 3 jobs at once and can never catch a breal. There's always something that needs doing

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Co-op Response
3mo
Thank you for taking the time to share your experience. It is great to hear that you appreciate the pay, colleague benefits and the wider Co‑operative values, and that you have found your team friendly and supportive. We also hear your point about the store feeling understaffed. It can be difficult when the pace is busy and it feels like you are juggling several tasks at once. If this has not been raised already, it is worth speaking directly with your Store Manager or a Team Leader. They can review the store’s current establishment, look at patterns and workload, and escalate concerns where needed so the right support can be put in place. Thank you again for your feedback. It helps us understand where pressure points are and how we can better support colleagues.
Viewing 154 - 156 of 6,240 Reviews

Glassdoor has 6,708 Co-op reviews submitted anonymously by Co-op employees. Read employee reviews and ratings on Glassdoor to decide if Co-op is right for you.