Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (657) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (78) , Retail Assistant (76) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 593 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 295 reviews)); "Great team manager and colleagues" ((in 259 reviews)); "The people were great and kept you sane" ((in 258 reviews)); "good benefits and build relationships" ((in 179 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 372 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 283 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 188 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 92 reviews)); "Breaks were short and infrequent" ((in 52 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

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Co-op

Co-op reviews

3.7

66% would recommend to a friend

(6,243 total reviews)

Kate Allum

73% approve of CEO

50% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.4

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,243 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Reviews by job title

6K reviews

4.0

Oct 12, 2015

Store Manager - at The Co-Op Food

Store manager

Recommend

CEO approval

Business Outlook

Pros

Job security as an in store colleague. Pay has significantly improved. Achievable bonuses. Team work. Enjoyable.

Cons

Not listened to when attempting to change your own business for the better - Frustrating at times. Work/Life balance. Long hours

2.0

Sep 22, 2015

Store worker

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Occasional fun environment, some good colleagues, good staff discount benefits

Cons

Poor pay, little to no chance for promotion, poor hours with no choice on type of shift duration or regularity

1.0

Aug 21, 2015

so much potential to be brilliant, but very frustrating

Store manager

Recommend

CEO approval

Business Outlook

Pros

opportunities to progress shop floor time/customer interaction 10% staff discount with 20% off every pay day weekend excellent quality products

Cons

management pay is at the bottom of the market these days for store management frustrating to work for, company never get things right first time very, very little hours to run the store on top down pressure, in 10 years of retail management for various companies ive never experienced anything this extreme, each area has 20+ managers all fearing for their jobs, doesn't matter what area manager you have.

Viewing 160 - 162 of 6,243 Reviews

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Leavesden Green, England

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Store Manager - at The Co-Op Food

Store worker

so much potential to be brilliant, but very frustrating

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